Sunday, May 23, 2010
at 3:28 AM
Thursday, May 20, 2010
Seth Godin describes as a lynchpin. I see her as a model for what the word ‘work’ means. In a thoughtful New York Times write-up, Adam Cohen vamps on Studs Terkle’s reflections on Working, “Even for the lowliest laborers, Mr. Terkel found, work was a search, sometimes successful, sometimes not, "for daily meaning as well as daily bread."
at 5:11 PM
Wednesday, May 12, 2010
Get ‘em on, get ‘em off. Hussle up the newbies and –in-frequent fliers. “Stow your gear, and get the heck out of the way, you dopes. Move it, we got schedules to meet, and you got a hundred people waitin’ on the jetway for you to step out of the aisle.” You know the poor things just want to scream by the time the doors close and the seatbelt/life vest demonstration starts.
It’s a really lousy job, getting worse by the day.
Tough hours, away from home half the time, crappy airport hotels, crappy airport restaurants. Company bustin’ your chops to cut costs and reduce service levels at every turn. Smaller, more crowded planes. Longer flights. Shorter turnarounds. Crankier customers. Now they even want them to help clean the airplane.
Coffee, Tea, or Me? Not hardly, no more. The days of Sinatra’s magical Starry Eyed, Rarified Air are long gone. Ya, maybe the Southwest crews try to inject some humor, but even they know the whole experience of air travel just plain stinks – for passengers, crews, everyone.
But in the midst of this lousy, grating, fingernails-on-a-chaulkboard, if-you-kick-my-seat-again-some-overhead-luggage-is-going-to-shift-unexpectedly-on-your-freaking-head, world...OCCASSIONALLY a light shines, a bright surprise burst on the vast gray mediocrity of air travel. OCCASIONALLY, someone actually still gives a hoot.
at 8:27 AM